That article is pretty stupid. Park experiences busy day, two rides closed. There were signs out the front, and what, are they supposed to make Scooby Doo go faster? What the hell are you talking about with that Bulletin? Having said that, why wasn't Wild West open if Rick's is shut? Why are Taz cars closed? Why do you have a policy which forbids outside food and not have the means to feed all the guests in the park? Why are Lockers for a ride $2? Why not quietly reduce the day ticket by $20 while all that stuff is closed? The general vibe Movie World's policies give out is 'We hate you, and we won't spend a cent on making your day better than the bare minimum'. Management is good at passing that sentiment on to the staff too, and people notice. That contempt for guests is why WnW Sydney has been such a failure, and that's why people are queuing up to hang shit on Movie World now. If they were just so nice and awesome or the atmosphere in the park so amazing people might forgive them, but considering most things Movie World (and the Village theme parks at large) do comes across as a middle finger to guests then people will complain and loudly. And they wonder why VIP pass sales are down. If anyone from Village is reading, you can make money without ripping people off. Price things in the park reasonably, drop guest unfriendly polices, and treat the staff better so they aren't so uninvested with their jobs.