That's a fair point but in this instance I think its largely irrelevant. This basically comes down to public perception. If a major ride is closed and 2 others are shut down for scheduled maintenance then the average punter ( not enthusiasts like us ) will see this as being a reduction in the parks offering. The value factor of the park has just been down graded, in their eyes. Most people would not care or even know, if the entry price was the same when Green Lantern was introduced ( and of course there has now been a significant passage of time from this event) - all they are going to see is that they now have to pay full price for a park which currently has 3 major attractions closed. Of course they are then going to ask the question "Are they getting value for money?" To me, it would be a natural reaction from a normal "once a year" visitor to the GC themeparks to view this situation with these feelings and express a little dissatisfaction. Two other very good points in this discussion have been raised. I certainly agree with JulieLovis that it certainly appears that management at Movie World appear to simply not care. If they did , they would certainly be doing something to temper the source of this dissatisfaction by offering customers either a price reduction or an incentive to re-visit the park, just as Richard suggested with the VIP upgrade. This point is further supported by Joz's information that Aussie World are offering discounted day tickets for virtually the same situation that Movie World is now in. Which Park do you think that the public would see as better value or the one that shows respect for its customer base? Its certainly not Movie World at this current time........ Richards point that if the media are running articles on how badly your business is running, then you are probably doing something wrong is absolutely a business truism. As the old saying goes, where there is smoke there is fire........ I certainly hope that MovieWorld do not ignore this feedback and that they view this as an opportunity to re-engage with the public and maybe garner some goodwill out of a unfortunate situation. If it was MY business, its the path i would be taking. I certainly predict that if the status quo remains, then Dreamworld tickets will experience a spike in popularity..........if Dreamworld management are canny, they will review their own operations and ensure that their offering is far superior to Movieworld's in order to gain leverage out of this situation for their own advantage. They have a real opportunity here, if only they will grasp it with both hands......