Thanks for this review. I think the points you've made are entirely legitimate and reasonable. The park's operations truly have been a disaster from day one. It should have been such a success story, and I, like many others on here, wanted it to be. But the management decisions all the way along have been abysmal to say the least.
I totally agree about the park being sparse - it feels like the Maloney's Corner of waterparks. They sent me a survey asking why I hadn't renewed my annual pass, and the complete lack of atmosphere/landscaping/theming was one of the reasons I put down. Then there are all the other operational issues, some you referred to, such as ridiculous operating hours and practically zero public transport. And yes, on a busy day, it is horrendous. You spend all day standing on the stairs and end up with very little left to talk to your friends about.