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The bare minimum they should do is get rid of this attrocity and start the map design over from scratch.

As a graphic it's quite nice... as a usable map, it's quite not

I'll reply in full after work, but one thing I did forget to mention was having the VIP area where it is actually worked for this event unlike when it was in the same place for the DC parade. Actually, once again I tire of you and your constant need feel superior over me. I must say I'm disappointed in you that you didn't bite to that last comment given how easy it was to get a reaction from you the first time I posted it. Anyway, I'll leave it as "a customer has a negative experience with the park and provided feedback. Follow up discussions have occurred and the matter is being resolved." I'll be taking my gold plated ticket back to the park this weekend where upon I shall walk the red carpet as all the staff bow down and diefy me while handing me wads of cash throughout the night. I hope your night is as enjoyable as I demand mine will be.

A new trailer video has been posted. https://m.youtube.com/?reload=7&rdm=2thq0g1k0#/watch?v=e9IsxH6Fc38 some more information has been uploaded.

We've basically all established what makes this map so bad, but after looking at the map and comparing it to maps from dreamworld, Disneyland, cedar point etc, I've found three common things that makes this map so shitty. The first being the shadows. Most other park maps do not have shadows, or if they do they are very subtle and almost invisible. I have no idea why the tones and shadows used are so dark, nor the reason the shadows are facing so strongly to the south of the park (correct me if i'm wrong) it's like 6am if the sunrise was in the north. The second being the content shown. Is the carpark a new world class attraction now? WHY do they need to show their carpark, sheds, restricted areas and trees! It takes up half the map. Almost no other park maps in the world show their carparks, let alone that much of it. And the last is the scale. As pointed out previously. Generally all other park maps do not use a 1:1 scale. I love how the Cedar Point maps use scale and show height. The rides are kept really small except for generally the first drop, making it easy to notice but giving more room to show accurate resemblance to their paths and walk way. The bare minimum they should do is turn the shadows down and rotate the park to the positioning it use to be in to remove some of the carpark, sheds and backlots.

So after hearing from senior management that there had been some less than wonderful reviews sent through from some of the enthusiast community I came on here to have a look, and what I've found I find frankly quite disgraceful. If the stuff that was sent to management (as mentioned here, I haven't actually seen the letter ) is anything like what has been posted in this thread I'm so very embarrassed and ashamed for our community. I think its very sad to see that a few vocal self entitled enthusiasts are effectively representing an entire community as they are the in your face vocal ones. It seems every time a red carpet isn't rolled out and something tailored to their exact tastes personally that there is this tendency to get butt hurt and demand improvement.
I've made my stance clear before, enthusiasts ARE members of the General Public, NOTHING more. If you buy a ticket to get in, or enter through the front gate, you're not an insider, you're not special, and you deserve no special treatment. The fact that the park does cater to your HOBBY INTEREST is to their credit, and we should be appreciative of anything they do for us. And please not this is from the perspective of someone who DOESNT work for the parks and is in no different position to any of the rest of you. 
The fact that any member of management has made themselves available to any of us and listens to our input is also to their credit, and we should also feel privileged about that. What I read above is a big unrealistic whine about things that are barely an issue. I will take the one point I've heard that Rivals FT should have been at night, which I agree with, so it's a bit special. But anyone having a complain that they weren't made to feel special by it not being just makes them sound like an entitled asshat. As for the UTT itself and the Hyped components. This is an offering being sold as a small group fully guided evening tour. One would be foolish to thing it's anything but and that there would be free time to relax in the night. I've done similar with the RIP tour at Universal and it's really packed.
As self proclaimed experts on the park and Fright Nights, it would be clear to someone just how much that is to pack in, within the allocated time and what to expect. 
If people want time to experience everything at their own pace they should perhaps step down from their ivory tower for a second and god forbid experience the event a a mere commoner. The UTT offerings are not intended to give you EVERYTHING AND MORE, they are a different way to experience the night. It seems a lot of the complaining is that there is TOO much to do, well geeze shame on Movie World. Remember, this is not something created for enthusiast, it's a product to sell to everyone. That means they have to fill the expectation of someone who has forked out A LOT of cash for there night, and they will expect a full night.
The fact that people are saying that there was too much to do, and that Movie World didn't meet their expectations in the one sentence is just laughable. So please everyone, take a step back, a breath, think about what we're hear for... If it's to have fun at an amusement park with our friends (or solo if that's you're thing too) and enjoy ourselves then let's do just that and leave the bullshit at the door. If it's to feel like some kind of elitist superstar that has gold plated doors open for them at every turn and expects the park to cater to every whim, then I suggest may it's time to find another HOBBY! I think it's great how much the new wave of management at the Village Parks is doing for the enthusiast community and I hope they keep it up, despite the vocal criticism of a small minority.

except for dw they are getting sued