So had my first ride on the ‘new’ boats yesterday.
Loading and unloading is painfully slow and terribly thought out. No physical barrier at the top of your stairs and ride op at the bottom constantly telling people to not stand at the top of the stairs but instead stand back before the stairs. Stupidity. Sometimes passengers desembarked in the traditional unload platform, whereas sometimes they got off on the loading spot (no idea why given only one channel/side is in operation).
Boats constantly overshot the loading platform too, well not overshot it, but because of the stupid frame for the roof there wasn’t enough room between the platform barriers and the frame to get into the front seat - they literally had people getting in the back and climbing over the seat divider to get to the front!
Due to the inefficient unloading - there was a constant backup of logs, and apparently no stacking/blocking design as empty boats constantly collided with boats people were attempting to climb into.
all in all - it’s stupid, and whilst I am no insurance assessor, my honest belief is that there is far more chance of an injury or incident in the current form of loading than there ever was before