History tells us that creating a culture that pressures people into keeping rides open is a bad idea.
Furthermore, there’s a reason why there’s the perception that if you take your car to the car-maker directly to get serviced that it’ll get better maintenance and care. Consider that the mechanics are niche to that particular brand and therefore have more experience and knowledge to do a better job. But some people here think the solution is to take their car to the local grease-monkey equivalent who promises they can do a better job and for cheaper? Crazy.
There’s two halves to the downtime problem, both due to the pandemic. On one hand, there’s undoubtedly been a brain drain in the industry. These aren’t simple bits of kit - there are hundreds of thousands of parts, rules, regulations and codes that would take any good maintenance person years to understand in order to realistically anticipate the parts and scheduling requirements to keep a ride operational. So there’s a skill shortage and the industry needs to replace those who have left the industry, and then those maintenance staff remaining are being pulled in two directions - one where they need to upskill new staff, and another where they are required every which way because their niche skills are in short supply in the organisation they’re at. Want to know how you create burn out and further brain drain? Rinse and repeat that last sentence.
Then you’ve got part supply issues - if maintenance staff have got plenty of tenure they might be able to anticipate potential shortages, but that’s a big maybe. But if post pandemic budgets are still tight and parts are at a premium because of economic conditions, maintenance staff might be asked to not keep so many spares afoot and have a more ad-hoc approach to consumeables. Suddenly you’ve got a strategic decision infiltrating multiple departments and creating outcomes that are the opposite of what the organisation is after.
But yeah, just subcontract out maintenance, that’ll fix the issue. 🫠