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Hot PR tip for the person managing the social media account: If you're explaining, you're losing. Everything in that statement prior to the last paragraph should never, ever be said publicly or privately to a paying customer. They do not care about why the rides are closed, planned or not. They care about the fact that they've paid $110 to enter the park to watch HWSD2 while eating $20 chicken nuggets and possibly getting a ride on WWF, if it's open. They care about the disappointment they're experiencing for paying so much money to effectively enter an overpriced, extremely limited shopping mall. Movie World's failures are not the customer's fault - even if scheduled maintenance is listed on the website, people expect the majority of rides to be open, not one ride for part of the day. Acknowledge the unplanned stoppages and then direct people to guest services and tell them that you want to make it right. Don't say that guests are going to be 'well informed and an outcome achieved'. That's effectively code for 'Go F*** Yourself, no refunds'. Just acknowledge the disappointment, acknowledge the unplanned stoppages, acknowledge that this is not how you want guests to experience the park and then direct them to guest services because you want the chance to make it right. That's it. What guest services offer can be tailored to what the guests want, but don't blame the visitor because Movie World can't keep on top of ride maintenance enough to keep even ONE roller coaster operating. Right now, you're taking a bad situation and making it worse.

Targeted advertising is on point 👍

If things are getting this bad I don't understand why the parks don't just move to seasonal operations like many overseas parks, then do all of their maintenance on rides/shops etc. during the off season.

This is Actually insane. To think they moved a coaster over to cover capacity loss from Scooby, just to piss fart around with it like all their maintenance jobs and not have it open, along with everything else. It's deplorable that they'd have the gall to both open the park and charge full price knowing families won't have the foresight to check what's running. No park in the world gets away with this crazy level of shithousery, nor do they let themselves exhibit such poor function in the first place.

I don’t think it is from a ‘we’ll close rides to save money’ perspective, but more a lack of organisation in their maintenance department to ensure they have all the necessary parts for any unexpected downtime. And also a lack of managing their attraction downtime periods to reduce overlaps. Rides have and will always need yearly maintenance, but in reason years MWs attraction seem to be needing more of it, for longer periods and more rides are closing at once. The impacts of the TRRR incident has definitely had an impact on maintenance periods, but they need to get on top of this and streamline their maintenance processes. Rides will always have unexpected breakdowns from time to time, but the way to reduce the impact from this is to not have any more than two (whether that’s two main attractions, two kids attraction, or one of each) closed at a time (Obviously having Scooby closed for several years effects this, but in this case I wouldn’t include that in this formula). And try not to have the closed attractions next to each other in the park (for example, don’t close Doomsday & WWF at the same time because that makes one quarter of your park closed). For a long time they would close Storm Coaster at SW from Feb to April because that aligned with shortly after when the attraction opened and they had to ensure they completed maintenance the same time every year. And to fix that they did two lots of maintenance so its annual schedule could be moved to the much more sensible time of the year (winter). So maybe they need to do this again with all of their rides at MW. This would mean there would be a year when some rides would need to close twice, but if that meant a better schedule for the years to come, I think that would be worth it. So no I don’t think they’re closing their rides on purpose to save money, but I do think they are saving money by not investing in a catalogue of (backup) parts that they keep in back of house so that when rides do go down, they don’t have to order and wait for them to arrive. This cant necessarily be done for every kind of part for every ride in the park, but at least some effort should be made. But I don’t have any evidence of whether that’s fact or not, but whatever they are doing now isn’t working. They have become shit at managing their park, attraction operations and their maintenance. And if it continues like this it’s going really start to hurt their performance and most importantly (from their perspective) their pockets.

Construction of the shed has gone vertical (Photo TPSN)

100% @Ashley Jeffery It's just smoke and mirrors. If Batwing has to be down for the Flash construction (which I doubt) why shut down Doomsday at the same time? MW either f$#ked up and they won't admit it or they are cost cutting.

I'll dispute this one. I thought night markets were great on at least 5-6 previous visits, however I hadn't had a chance to visit in quite a few months. I visited a week or two ago, and the options for food were extraordinarily limited. After walking from Barrels to the Flyer, you could say we were underwhelmed. We had stopped in the middle of main street to discuss options, when one staff member encouraged us to head towards the dodgems for more food options (which we had already seen). When we mentioned there wasn't much to choose from, the staff did agree that outside school holidays its been hard to get the selection of vendors in they've had previously. Flyer has also reduced the capacity of the main area where food vendors could set up. While I had originally thought Flyer would be a boon for night market, it felt like the opposite. With the usual Bubbo desserts, and about 5 food vans well spread out across the length of ocean parade and main street, it was difficult to find one outlet that offered something for everyone in our party of 8. We left the park at 5:15 and took the kids to McDonald's.

because the land was far more valuable than the park that sat on it.

It has a lot of cross over with the Dreamworld Markets in terms of food offerings so it may be seen as superfluous. I'm sure there will be something running for the April/Easter holidays however, so i'm sure an announcement wont be too far away

I think the land was sold off to developers IIRC

That's funny. I worked there in the early 2000's, and I cannot think of a time where 'every dry adult ride in the park' was closed - unless it was during an electrical storm... Wonderland's management toward the end was pretty poor - but they never got this low.

You're kidding yourself @themagicianif you believe MW isn't cost cutting on purpose by increasing maintenance times. DW are cost cutting by reducing park hours, MW are cost cutting by extending time frames. MW mechanics aren't working on 4 closed rides, every day at the same time, for 2 months.

This is why attractions like the Movie Magic Special Effects Show and the old Batman Simulator rides are important in a park's line up. Even if half the simulators break, or if one effect isn't working, you can still operate the attraction at reduced capacity, or stretch out other parts of the show to fill the time. At this point they should just do a Luna Park, open the park for free and sell wrist bands to kids that want to go on rides, hope that parents spend up on food and merch.

I do really like the grey dreamworld logo on this sign. It looks infinitely better than the old one. Hopefully a few more of these are rolled out around the park and/or themed to the area they sit in (like a wooden one for rivertown)