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Hot PR tip for the person managing the social media account: If you're explaining, you're losing. Everything in that statement prior to the last paragraph should never, ever be said publicly or privately to a paying customer. They do not care about why the rides are closed, planned or not. They care about the fact that they've paid $110 to enter the park to watch HWSD2 while eating $20 chicken nuggets and possibly getting a ride on WWF, if it's open. They care about the disappointment they're experiencing for paying so much money to effectively enter an overpriced, extremely limited shopping mall. Movie World's failures are not the customer's fault - even if scheduled maintenance is listed on the website, people expect the majority of rides to be open, not one ride for part of the day. Acknowledge the unplanned stoppages and then direct people to guest services and tell them that you want to make it right. Don't say that guests are going to be 'well informed and an outcome achieved'. That's effectively code for 'Go F*** Yourself, no refunds'. Just acknowledge the disappointment, acknowledge the unplanned stoppages, acknowledge that this is not how you want guests to experience the park and then direct them to guest services because you want the chance to make it right. That's it. What guest services offer can be tailored to what the guests want, but don't blame the visitor because Movie World can't keep on top of ride maintenance enough to keep even ONE roller coaster operating. Right now, you're taking a bad situation and making it worse.

The post states: Construction is underway for the year-round alpine coaster, and it's set to open this winter! ❄️⛷ It will be 1.5km long, reaching speeds of up to 40km/h and riders will travel along a mix of uphill and downhill tracks featuring a tunnel, bridges and circles that traverse the alpine environment. And here are the photos shared

Neither, but I feel that (much like many other things Village have done recently), they respond to things now and don’t think about the future and the impacts it will have

i really just can’t believe they’re adding a boh facility in prime Atlantis expansion real estate.

Can't get a ride stoppage if you don't open the rides!

Not sure if this has been posted anywhere else, but is anyone excited about an Alpine Coaster coming to Thredbo, or know any more details about its construction??? https://www.facebook.com/share/p/8AXAVH5HwTvVKfb1/?mibextid=xfxF2i

This one with a flat out passive aggressive reply and .. "Even the drier was closed!"

This is entirely reactive to the poor sentiments they've received across the board recently, and it is absolutely pathetic. Whoever authorised this message needs to be fired. Right the fuck now. They need to read the room. ^and THIS - fuck me they don't just need to be fired, they need to be blackballed from the theme park industry. These people have no idea what the fuck they're doing. I saw a reply to this on one of their posts and it's 100% right - they're showing absolute contempt for their guests. Don't want to derail this thread off this amusing Village bashing, but a few quick points that could have easily been googled (these dates sourced from either Wikipedia or WonderlandHistory.net : Wildlife park opened in 1990. Demon opened in ~1992 (old expo '88 Titan) Fred Flintstone's Splashdown opened in 1993 Space probe opened in November 1995 Skyrider went in in 1997 (old moore park cable car) You're 100%. They should be in damage control, not making excuses. The tide is turning.

Another copy-paste statement trying to deflect how poorly the park is run in the name of “safety” and gaslight their guests into feeling reckless for complaining. Plenty of other theme parks around the world manage to keep the majority of rides open for their guests (including WBMW pre-2020), it’s Movie World that is the outlier. IMO the park deserves every negative review it gets, charging full price when so many attractions are unavailable. I feel terrible for the poor Guest Services staff who are no doubt fielding the same complaints daily at the moment.

Targeted advertising is on point 👍

If people followed MW's advice and decided to go elsewhere, MW maintenance schedule would quickly look very different. Complaining won't change a thing.

100% @Ashley Jeffery It's just smoke and mirrors. If Batwing has to be down for the Flash construction (which I doubt) why shut down Doomsday at the same time? MW either f$#ked up and they won't admit it or they are cost cutting.

This might be controversial, but I don't think that HWSD2 needs to be replaced with a 'stunt' show. It just needs to be an entertaining show with some big set pieces, if there are a few 'stunts' along the way then that's great. Honestly, if they were to do a Mad Max, Dune or DC themed show, a lot of the 'stunts' could just be fully automated rigs that are completely safe and require little to no human skill, as long as they're built into the story and give the illusion of action and suspense. I think we'd all love to see a high quality stunt show, but if budget is the issue, then rig everything. It wouldn't be difficult to create an exciting and entertaining show using nothing more dangerous or skillful than what HWSD2 offers, and it would be a much more appropriate venue for BMX (or motorcycle) tricks than Seaworld.

good.