Rivals reopened this afternoon 

19 hours ago, TomiJ said:

Movie World at the moment is reminding me of early 2000's Wonderland Sydney. 

That's funny. I worked there in the early 2000's, and I cannot think of a time where 'every dry adult ride in the park' was closed - unless it was during an electrical storm...

Wonderland's management toward the end was pretty poor - but they never got this low.

If things are getting this bad I don't understand why the parks don't just move to seasonal operations like many overseas parks, then do all of their maintenance on rides/shops etc. during the off season.

16 minutes ago, DJKostya said:

If things are getting this bad I don't understand why the parks don't just move to seasonal operations like many overseas parks, then do all of their maintenance on rides/shops etc. during the off season.

Cause that’d require having a schedule, not bringing profits in during the off-season, and actually having their rides operational for more than 2 months at a time.

Really, though, most of the parks that have seasonal operations overseas are forced into it by weather (snow/low temps in winter months, mainly). And, for the overseas parks without that issue, most seem to be/are transitioning into being open year-round. ‘Cause we don't really experience seasons here (it’s either hot & sometimes rainy or very hot & rainy), we’ve had no reason to have seasonal ops.

Edited March 3, 20242 yr by Tricoart

I don't think our parks would do seasonal operation, if Village did for example it would be sacrificing its dollars from tickets, food etc. to Coast, which would encourage more people to go to Dreamworld and spend their money there instead of Village. Many people from interstate head up to the GC in winter deliberately to escape the coldness from down south, and our parks know that. 

It would also give one operator a complete monopoly of the GC market, and if Dreamworld closed for the cooler months, Village could cost cut in winter even further as there wouldn't be any competition.

Edited March 3, 20242 yr by TBoy

52 minutes ago, DJKostya said:

If things are getting this bad I don't understand why the parks don't just move to seasonal operations like many overseas parks, then do all of their maintenance on rides/shops etc. during the off season.

It was never an issue a couple of years ago.  The changes to the maintenance program MW have made isn't working.  It's just going to take a manager to say they have got it wrong, before they can fix it.

If they need to cut costs, I'd rather the parks closed midweek during the off-peak season rather than have these ridiculously long maintenance periods. VRTP could easily stagger its opening times so at least one park was available each day, for example:

- Movie World open Thursday-Monday, closed Tue/Wed
- Sea World open Friday-Tuesday, closed Wed/Thu
- Wet'n'Wild open Wednesday-Sunday, closed Mon/Tue

5 hours ago, DaptoFunlandGuy said:

Wonderland's management toward the end was pretty poor - but they never got this low.

Why did Wonderland Sydney close if it was not from poor management. 

Edited March 4, 20242 yr by TomiJ

25 minutes ago, TomiJ said:

Why did Wonderland Sydney close if it was not from poor management. 

They built nothing to keep guests coming back. We have all heard this before. 

ultimately this is where your comparison makes no sense to me because for all their flaws Movie World IS building stuff as opposed to nothing. So they are doing the bare minimum to keep people coming back. They are also not closing down WB Kids permanently to save money.

(though on a side note the way village is looking after leviathan is giving me massive bush beast vibes)

 

33 minutes ago, TomiJ said:

Why did Wonderland Sydney close if it was not from poor management. 

I think the land was sold off to developers IIRC

13 minutes ago, Baconjack said:

They are also not closing down WB Kids permanently to save money.

They're closing just about everything else it seems...

49 minutes ago, TomiJ said:

Why did Wonderland Sydney close if it was not from poor management. 

because the land was far more valuable than the park that sat on it.

1 hour ago, TomiJ said:

Why did Wonderland Sydney close if it was not from poor management. 

Ahhh the age old question. And one that should have been known to you well enough, if you judge all of those who responded to you above this reply...

So you've made a comparison between a defunct park and a currently struggling one, and presumed they're the same based on what... that poor management can be the only reason for park failure?

I'm curious as to how old you were when Wonderland closed TWENTY YEARS AGO next month, so that I can fully judge your views on this point...?

Trying to save face?

 

100% @Ashley Jeffery  It's just smoke and mirrors.  If Batwing has to be down for the Flash construction (which I doubt) why shut down Doomsday at the same time?  MW either f$#ked up and they won't admit it or they are cost cutting.  

Edited March 4, 20242 yr by New display name

5 minutes ago, Ashley Jeffery said:

Trying to save face?

 

Seems they’ve dodged any of the *actual* problems.

Unless i’m confused, what would be the benefit of closing batwing to “align with the construction”? Is it not just a footpath in that general area?

Keen to know what all of these theming enhancements supposedly are too..

 

 

This is the parks response to someone’s comment about the lack of open rides

If people followed MW's advice and decided to go elsewhere, MW maintenance schedule would quickly look very different.   Complaining won't change a thing.

All of these statements are a lot of words to say absolutely nothing of value.

 

Reminds me of people on this forum...

Edited March 4, 20242 yr by Naazon

Oh the irony 🤣🤣🤣🤣🤣

4 hours ago, DaptoFunlandGuy said:

I'm curious as to how old you were when Wonderland closed TWENTY YEARS AGO next month, so that I can fully judge your views on this point...?

Yea fair enough hahah, I was 9 when they closed. 

5 hours ago, Baconjack said:

ultimately this is where your comparison makes no sense to me because for all their flaws Movie World IS building stuff as opposed to nothing. So they are doing the bare minimum to keep people coming back.

Valid points. I didn't know that Wonderland Sydney's last major ride/attraction was the "Aussie Wildlife Park," which opened in 1996. (according to what I have researched, feel to let me know if I'm wrong). 

My views have been changed. 

Edited March 4, 20242 yr by TomiJ

4 hours ago, themagician said:

This is the parks response to someone’s comment about the lack of open rides

Another copy-paste statement trying to deflect how poorly the park is run in the name of “safety” and gaslight their guests into feeling reckless for complaining. Plenty of other theme parks around the world manage to keep the majority of rides open for their guests (including WBMW pre-2020), it’s Movie World that is the outlier. IMO the park deserves every negative review it gets, charging full price when so many attractions are unavailable. I feel terrible for the poor Guest Services staff who are no doubt fielding the same complaints daily at the moment.

4 hours ago, themagician said:

This is the parks response to someone’s comment about the lack of open rides

Was this AI generated? Serious question

Hot PR tip for the person managing the social media account: If you're explaining, you're losing.

Everything in that statement prior to the last paragraph should never, ever be said publicly or privately to a paying customer. 

They do not care about why the rides are closed, planned or not.  They care about the fact that they've paid $110 to enter the park to watch HWSD2 while eating $20 chicken nuggets and possibly getting a ride on WWF, if it's open. They care about the disappointment they're experiencing for paying so much money to effectively enter an overpriced, extremely limited shopping mall.

Movie World's failures are not the customer's fault - even if scheduled maintenance is listed on the website, people expect the majority of rides to be open, not one ride for part of the day.

Acknowledge the unplanned stoppages and then direct people to guest services and tell them that you want to make it right.  Don't say that guests are going to be 'well informed and an outcome achieved'.  That's effectively code for 'Go F*** Yourself, no refunds'.

Just acknowledge the disappointment, acknowledge the unplanned stoppages, acknowledge that this is not how you want guests to experience the park and then direct them to guest services because you want the chance to make it right.  That's it. 

What guest services offer can be tailored to what the guests want, but don't blame the visitor because Movie World can't keep on top of ride maintenance enough to keep even ONE roller coaster operating.  Right now, you're taking a bad situation and making it worse.

Don't forget @wikiverseit's the customer's fault, Doomsday ride cycle changed.