Movie World Scheduled Maintenance 2024

[Baconjack]

2 hours ago, DaptoFunlandGuy said:

Just being devils advocate here, but not all stacking is the fault of the crew. Guests constantly board the ride with things in their pockets, or dally around with their loose items. 

I absolutely agree Village's standard operating procedures don't really allow the Ops crew to be 'fast' but station delays are inevitably caused by guests a lot of the time.

Why do you think the Ops spiel at the top of their lungs to the queue repeatedly about things in pockets, etc?

Having visited USJ yesterday

it shocks me that our parks don’t have metal detectors of any kind before boarding and especially on newer rides.

You’d think having sections of queue planned from the start to have a set of those airport-style metal detectors before you get on the ride would make sense. There’s enough staff during summer to run that, universal had 1 person do it on flying dinosaur. Then you have 1 usher, 2 people checking restraints, and someone on controls. Or even the Hollywood dream method - before you get on you get the metal detector check after putting your loose items away and before you get strapped in.

having this would completely eliminate that issue. 

[jjuttup]

14 minutes ago, Baconjack said:

having this would completely eliminate that issue. 

You underestimate the sheer stupidity of the GP and the fact they WILL find a way around it. Because life uh? finds a way.

[New display name]

Just shake loose objects out of their pockets.  No extra staff needed. 🤣

https://youtu.be/Iet33fqk9OE?si=NQ902rnzwtXahfIy

[DaptoFunlandGuy]

52 minutes ago, Aw hype said:

ops people were having a quick yarn about one thing or another.

Well, you really don't know what they're discussing. They could be chatting about the awesome pub crawl that they just had, or they could be receiving instructions from the supervisor that they need to remember to follow a certain safety procedure, because something was just missed. Again Devil's advocate - we know the village procedures aren't the fastest and maybe one of those is a regular checkin between supervisors and station staff to ensure everyone is on the ball.

21 minutes ago, Baconjack said:

universal had 1 person do it on flying dinosaur.

My experience at USJ in Summer is a little different. As far as flying dinosaur went:

1. 4 people were at the entrance to the queue line. Some were checking express pass entries, some were directing guests to the test seat, and all of them were waving frantically as if their lives depended on it.
2. Another worker was at the end of queue merge before the lockers directing people to the 'briefing' spaces
3. 4 workers occupied the briefing spaces, holding laminated cards with instructions in multiple languages informing people to remove everything from their pockets, and then issuing them with locker barcodes
4. An additional 2 workers patrolled the lockers to assist with locker issues
5. 4 more workers manned the handheld metal detectors prior to the final queue line. Even with this many cast, short queues formed in front of each worker to be permitted into the final queue line.
6. Then one grouper, and two restraint ops per station

I should add that they allowed the piece of paper used to unlock the locker to be kept in a pocket, but a slightly larger piece of paper with an express pass barcode had to be placed in the locker. Naturally it wasn't metal so on subsequent trips we didn't bother to put it in a locker and it never fell out because it was inside of the fall-resistant locker paper.

 

Yes ok, blah blah, USJ gets more people than MW so not as many staff required - but MW still gets similar wait times to USJ and TDR so I think its a fair comparison on the numbe of staff required.

[New display name]

Village have some of the worst operations in the world Dapto.  There is no sugar coating it.  If you need to give a staff member instructions after every load, they are probably not cut out for the job.

[DaptoFunlandGuy]

I never said it happened after every load. 

And i've referred to their ops policies as being ridiculous. 

I'm just saying - a lot of the ops crew work really hard in the conditions they're given, and things that label the ops as 'lazy' or 'having a chat' isn't fair - especially when those ops get no right of reply. 

There are operators that are not motivated, and that is another failing of the company - but slinging mud on the operators en masse isn't cool.

[New display name]

oh, I'm feeling your vibe @DaptoFunlandGuy

Why not just come out and say it?

You think:

Village staff:  👍

Village management: 👎

[DaptoFunlandGuy]

I'm sure this isn't the first time i've said similarly. i'm quite sure i've been very clear. 

 

Edited December 6 by DaptoFunlandGuy

[New display name]

To tell you the truth.  90% of the time I gloss over what you say, so you probably have said it before. 🤷‍♀️

[DaptoFunlandGuy]

I'll use crayon next time.

[New display name]

Thanks mate.  Maybe some drawings too.

[themagician]

53 minutes ago, DaptoFunlandGuy said:

I'll use crayon next time.

Just make sure you do a better job than DW

 

[New display name]

What's wrong with you @themagician  😀  DW are saying, you can't ride this after 4pm weekdays.

 

[Baconjack]

12 hours ago, jjuttup said:

You underestimate the sheer stupidity of the GP and the fact they WILL find a way around it. Because life uh? finds a way.

Could you explain for me how a guest can get around a metal detector being swiped around the front and back pockets of their pants and around their jacket? Or the big walk through ones like what you see at airports? Unless they don't work properly I think they do their job spotting phones, wallets, keys etc.

12 hours ago, DaptoFunlandGuy said:

My experience at USJ in Summer is a little different. As far as flying dinosaur went:

1. 4 people were at the entrance to the queue line. Some were checking express pass entries, some were directing guests to the test seat, and all of them were waving frantically as if their lives depended on it.
2. Another worker was at the end of queue merge before the lockers directing people to the 'briefing' spaces
3. 4 workers occupied the briefing spaces, holding laminated cards with instructions in multiple languages informing people to remove everything from their pockets, and then issuing them with locker barcodes
4. An additional 2 workers patrolled the lockers to assist with locker issues
5. 4 more workers manned the handheld metal detectors prior to the final queue line. Even with this many cast, short queues formed in front of each worker to be permitted into the final queue line.
6. Then one grouper, and two restraint ops per station

I should add that they allowed the piece of paper used to unlock the locker to be kept in a pocket, but a slightly larger piece of paper with an express pass barcode had to be placed in the locker. Naturally it wasn't metal so on subsequent trips we didn't bother to put it in a locker and it never fell out because it was inside of the fall-resistant locker paper.

 

Yes ok, blah blah, USJ gets more people than MW so not as many staff required - but MW still gets similar wait times to USJ and TDR so I think its a fair comparison on the numbe of staff required.

Valid point I visited in a quieter time than summer so there was obviously going to be less staff on. That was from that point on for flying dinosaur - lots more staff were present earlier in the queue.

The walk through detectors like you see at the airport should be on Superman at a minimum. You don't need extra staff on for that as the usher at the entrance can check for things when they come up. When the station is renovated to have the lockers at the midway point, just move the thing to that point in the queue.

Rivals and green lantern you can do what USJ does with hollywood dream and give the restraint ops metal detectors that checks riders after putting stuff away and before they get in their seat. That's the only way to make sure everything comes out and prevents guest-related delays in the boarding process.

Edited December 6 by Baconjack

[eggplant8585]

35 minutes ago, Baconjack said:

Could you explain for me how a guest can get around a metal detector being swiped around the front and back pockets of their pants and around their jacket? Or the big walk through ones like what you see at airports? Unless they don't work properly I think they do their job spotting phones, wallets, keys etc.

Valid point I visited in a quieter time than summer so there was obviously going to be less staff on. That was from that point on for flying dinosaur - lots more staff were present earlier in the queue.

The walk through detectors like you see at the airport should be on Superman at a minimum. You don't need extra staff on for that as the usher at the entrance can check for things when they come up. When the station is renovated to have the lockers at the midway point, just move the thing to that point in the queue.

Rivals and green lantern you can do what USJ does with hollywood dream and give the restraint ops metal detectors that checks riders after putting stuff away and before they get in their seat. That's the only way to make sure everything comes out and prevents guest-related delays in the boarding process.

wear a metal belt and shove whatever you want to take on down your pants. Pretty simple.

 

don’t give movieworld ideas , if they had metal detectors like on Hollywood dream dispatches would be 10 minutes +