Surfrider under maintenance

[zane]

Hi all, well came back from Wet 'n' Wild the today with disappointment, I when to the park just to ride Surfrider only to find it's under "maintenance"? which is not good, considering they only officially launched it last Friday and the advertising for it is everywhere. there was no notice to say that it wasn't operating or anything, just walked up to the Que and the actual ride Technician standing under the loading platform told me that it wasn't going to be operating today, and as you can Imagine I was devastated. I know new rides have bugs/glitches in the ride operating system, but the soft opening was to get ride of these? Whats going on? Zane.

Edited October 8, 2007 by zane

[dreamworld_rulz]

These things happen. It's like SE. The queue is an hr wait yet they still run 1 train. It's just part of life. Atleast you live there so you can visit it anytime. So that's a positive. I do feel for you though. I'm hoping that all the rides are open when i go. Because my cousin is coming up. It'll be his 1st time at the parks.

[zane]

"Atleast you live there so you can visit it anytime. So that's a positive" That's not the point, I still payed to ride this thing, rang up the park on sunday to ask if it was operating and they replied with yes. and if it breaks down during the day, well that's a different story. I would rather line up for 2 hours to ride superman with one train then for it to not work at all.

[dreamworld_rulz]

Well maybe not. But still.

[Gazza]

You should have gone to guest services and explained that you had taken the effort to call to find out whether it was operating, thats gotta be worth a free pass or something.

[saberon]

Yes it seems to be the standard, that if you lodge a complaint regarding a ride not in operation, when you check that it will be in operation, except in the case of bad weather, they usually with allow you a return pass or a free lunch voucher.

[Churros]

What about free Churros? This gives me an idea In any case, it was not operating today either.

[rappa]

Surfrider is back open... Unfortunately it was a problem that no one could have foreseen and was discovered in morning checks the day you visited the park (why it wasn't posted out the front I don't know??) Parts had to be sent from overseas which unfortunately took a few days. I can tell you though they were installed the second they arrived and tech services were just as annoyed as you the ride wasn't running... You'd think Intamin would know what they were doing by now wouldn't you!

[diesal11]

Surfrider is back open... Unfortunately it was a problem that no one could have foreseen and was discovered in morning checks the day you visited the park (why it wasn't posted out the front I don't know??) Parts had to be sent from overseas which unfortunately took a few days. I can tell you though they were installed the second they arrived and tech services were just as annoyed as you the ride wasn't running... You'd think Intamin would know what they were doing by now wouldn't you!

you'd think i mean these are multi-million dollor rides and they stuff up theie lucky the fault was in the startup not the harnesses