TV15

This new maintenance page is horrible. In a 'recent' TikTok that Movie World posted about Wild West Falls (link), the amount of people that had no clue that WWF existed at MW was alarming, same with DC Rivals HyperCoaster but mostly referred to as Joker, once again an interstate tourist glancing at the page will have no clue on what the ride is . By removing what the ride images, interstate tourists will have no clue what the rides are. The lack of functionality that the page has is ridiculous; gone are the days of being able to easily view it, even if the design was 'outdated'. This brings up a crucial aspect of user experience: function over form. If something looks beautiful but doesn’t actually work properly, is it successful? I understand the style they're going for, but when the orange and green status colors are so similar that on my first glance I had to really analyse what the page was trying to convey, it's just not really that good. ✨ Picture this ✨, a maintenance page should serve its purpose efficiently, providing clear information without causing confusion or frustration. This new version falls short of this basic requirement. It seems like MW has failed to prioritise functionality in their design of this page. Not to mention this trend of form over function also occurs on the Park Hours page, as you have to scroll down to find the park hours, why is this not displayed at the top of the page and why are they promoting the app so much. Also its worth noting that all the animations on the site play in a non stop loop which as a general rule of thumb just isnt a great idea for accessibility reasons (homepage), when you hover over links on the buy tickets page they dissapear (tickets). Lastly, why does the open menu button in the navigation bar on the right side open it in the left side... once again poor design. I wonder how long it will take before we see this same design applied to Sea World & Wet n Wild!

The only time I've ever seen Movie World offer a FULL refund was for the removal of Virtual Queue. As a long time passholder of Movie World the pricing is insane, better off heading down to Sea World for "better" food offerings and pricing, with arguably better park specific merchandise. Another nail in the coffin for me is how much DC Rivals Backwards seat has gone up.... remember the days of $10 rides. How much longer till that absurd $25 for Levy goes up to $30+! It's not just you.... The WWF crew in my opinion is the rudest in the park, i'd say they are more focused on talking to each other (ride op cabin/ride attendants & grouper), they ignore guests and rudely instruct them to do something (as you've mentioned) are all things i've experience and seen them do.