Just to add to the previous discussion - I have from a very reliable source that persons associated with Viper's original manufacturer were called upon to inspect Viper's issues - and the conclusion was that it was not economically viable to repair.
Apparently, Maintenance supported this decision, and wanted it removed as too costly to maintain.
Management overruled this, and elected to have the repairs done, despite the overwhelming costs.
No - my source is not a member of this forum, and no I won't reveal who they are - but yes, they are EXTREMELY reliable in all this.
All I say is Kudos to management for investing in an icon, despite the economic advice to the contrary. See? not always just out there to save a buck make a buck....