Its the start of the process and they usually end up in payouts before very messy, very public court cases.
Anyway, fuck all that, why do people automatically assume that medical personel have training that protects them from shocking scenes of injury and death?
They have support services in place to counsel them through incidents and have some testing to gauge their state of health, but its not like they are brainwashed, mindless robots and many are still left to suffer in silence while ptsd sneaks up on them and ruins their careers (and sometimes their lives). "Dealing with it" is an unnatural coping mechanism developed in response to trauma. Its actually a mental health issue that people are willing to suffer because of the greater good, not becaused they have training to switch it all off. They are literally willing to suffer damage to their health because they feel they can help others in greater need. Everybody needs to remember that.
People are completely heartless when they say things like they are paramedics, nurses or doctors, they should be used to it. Its the same as you saying they are heartless, uncaring machines who are completely unaffected by their work. Nobody knows what someone has or hasnt seen, or just how full the bottle is with all the years or horrible incidents building up before a mental break occurs. Likewise, nobody knows exactly how any of us will respond to any emergency situation until it occurs. It could only take one incident to end your career and you do them a GREAT disservice to make suggestions like its expected of them, completely voiding people of the natural grieving process.
So let me make this clear. Your employer has a duty of care to you. Forget the customers or guests, it starts with employees and they are often the first overlooked. Their duty of care is to maintain a safe working environment and not place any employee in a situation of risk that impacts on their health and welbeing. That is law. No matter your position, all the way up the chain to the most dangerous jobs you can think of. Risk management has been performed and safety mechanisms are implemented to make the job safe as possible.
So when an employer has been shown to have failed in their duty of care, no matter what is expected of you job title, they are entirely responsible for all outcomes and the care of their employees.
What they saw permanently impacted these employees so severely they felt they could no longer work for or maintain their position at dreamworld. Hell, some may not ever return to this type of work again, and dreamworld are entirely responsible for placing them in this position and for what they had to experience. People need to remember they are victims of this tragedy too, not just the poor people who lost their lives.
That is the difference between an accident and negligence. If it was all a freak accident and the park had delivered on all their responsibilities, these people would have still experienced the same shocking scenes and the outcomes would have likely been the same, but work cover would have kicked in and covered them to the length of their policies.
People forget work cover is NOT medical coverage, it is an insurance company who will fight for every dollar they have to give out. Coverage ends, its never for the rest of your life and they dont make a habit out of paying out policies in cases of gross negligence. Someone is going to end up sued and the employees sometimes say the whole court process was so terrible, often invasive and incredibly drawn out they probably wouldnt go through it if they could turn back time. This from the service many people seem to think is there, working in your best interests to cover you against serious injury and look after you for the rest of your life should something happen.
Dreamworld failed and all their employees are entitled to everything they can reasonably prove in court. End of story.