Mr Stead states that every morning the maintenance supervisor should go over the breakdown policy and operation policy with the maintenance team prior to starting.
The maintenance staff members would rotate roles between park technician and maintenance. Park technicians are allocated to be the first point of call for any technical difficulties in that day. Generally there was 2 park technicians, one electrical and one mechanical. Both park technicians must attend any faults and once it’s ascertained whether the fault was mechanical or electrical, the unneeded technician would leave the ride.
Mr Stead stated that there was no specific training provided on how to ascertain if there is any immediate danger on any rides, he relies on common sense to make this judgement. If they are unsure how to do this, they are required to call a supervisor before any further action can be taken.
Mr Stead stated that it was a surprise to him that the south pump had broken down as the pumps don’t fail often.
If there is a fault with a critical component such as the pump, the park technicians MUST contact their supervisor to advise how to proceed.
New maintenance staff should be shadowed by a trainer and then a supervisor who will also ask the new staff member to explain every point on their daily checklist and what it means before they are signed off to be a technician or maintenance without supervision.
Mr Stead’s licence to perform high risk work expired in September 2015 but states that his licence is currently valid but cannot remember the date it was renewed. Mr Stead cannot confirm if it was renewed before it expired.
Mr Stead had previously been tasked with evacuating guests off TRR while other maintenance/technicians were working on the ride but he had received no formal training on ride evacuations.
Part of the opening checklist is that the maintenance staff will drain the ride completely and do a walkthrough of the channel, after this was done, all the lanyard stops were checked and the conveyor was inspected for damage or bowed slats. Testing e-stops weren’t part of the daily checklist.
Mr Stead states that he has never replaced any of the conveyor slats due to bowed slats, only due to damage.
Mr Stead advised that in his opinion, the safety culture at Dreamworld was very sound.
Mr Stead had never previously raised any safety concerns or heard of any safety concerns being raised about TRR.