This is probably the testimony I've been most interested in reading about, and all I can say is wow. Now we see the real cause of the issue, not $25 an hour ride ops not pressing a button, what he have here is a fundamental failure of a person overseeing the park's rides.
The head of engineering doesn't know how the rides work but is in the position to make judgment calls about them? If he doesn't know how the rides work then why on Earth would anyone have told him that there's a problem? Not like he can do anything with that info. He'd been at the park for 4 years, the fact he didn't know how to run the rides is either a lie to cover up the fact he knew it was fucked, or he is terrible at his job.
What amazes me the most is he's still there. He's still not a qualified engineer. He still hasn't taken any steps to mitigate the fact he's not a qualified engineer. He seems like he thinks not knowing how to operate the rides is OK. Elsewhere in his testimony he says he wasn't sure who had the job of making sure the rides are safe. I'll give you a clue, Head of Engineering; its you. It's your department, you set the agenda. Your agenda didn't see you making the effort to get to know the rides you were managing. Had you have taken the smallest bit of interest you would have known the ride's control system was a mess. I have zero confidence in the safety of any rides he's in charge of, and to be honest I wouldn't trust him to change a tire on my car. He doesn't need to go because of PR, he needs to go because he's a danger to the community in his current role.
I know on this forum we can get hung up on trivial stuff like 'the wall is ugly now the tree has been cut down' or 'drinks should be in meal deals' so important points can get lost. But here's the thing, this person was allowed to continue to be in a position of authority while having no idea about his area of responsibility and feeling no need the change that. Other staff have had problems with the computer systems and encountered 'push back' from Ardent about safety issues, but they were all people who legitimately tried to make it better before something happened. Right here is someone who straight up was the problem, and continues to be the problem. A bubble of pure incompetence at the top of the engineering food chain. I don't care who you are, you cannot fail that badly at a job and be given a second go at it.