Here's a video I shot earlier in the year that'll give you a glimpse into what a daily routine is like at Tiger Island -
Here's the thing - i'd put my name behind Tiger Island - the team there live & breathe those cats, and i've spent enough time back of house there doing film work and whatnot to really vouch for the quality of care they all receive. And that's backed by the fact that they're also the biggest contributor to conserving wild tigers anywhere in the world - seriously, no one gives more shits than the team there.
The problem here, at least in my mind, is the same thing that happens when people are faced with the harsh reality of where their meat products come from - turning livestock into tasty steaks has a few real world realities people forget about, just like how there's real world realities in keeping endangered, wild apex animals in captivity for the purposes of conservation, breeding & education. The only way you keep a species that's typically not a pack animal in captivity is by spending a lot of time and attention on ensuring boundaries and checks are established with those animals, and this video that's gone viral is the reality of what happens when large predators want to test those boundaries and checks.
Let's be also really clear, there's no punching here, and it's absolutely not like pulling your cat's tail, but people are clearly imposing those ideas onto this situation because the reality is these tigers look just as cute and cuddly as the domesticated counterparts, despite the fact that they'd rip each other and the handlers into shreds given half the chance. The simple reality is, their tails are far, far stronger than your everyday cat, and the studied & documented way to re-enforce large cat behaviour (that's sanctioned by both RSCPA and many zoo-oligical societies) is 100% what these handlers did.
Again, saying you can't hit your kids and thus they shouldn't hit the tigers is ludicrous. They're not hitting or punching the tigers for one, they're tapping them on the nose (as do other cats), and let's not forget that unlike your kid, big predators don't understand logic and reason or cause and effect, so the kind of rationale that you can somehow talk to wild animals and they'll listen like your just like your kids is bafflingly out of touch with reality.
Guys, they're wild animals, and they are treated as such. You'd make Dreamworld wrong if they didn't and they hurt someone or hurt another tiger. People freaked when a tiger in a Chinese zoo mauled a live animal, something that happens in the wild. Where's the line? You want tigers in the wild but somehow you want the problem of them being poached to magically solve itself? Lemme guess, you want no tigers at all in captivity but don't have an alternative to preserving numbers?
This is the best solution we've got, and thanks to Dreamworld & Tiger Island, it bloody works, and their efforts should be applauded, not condemned.