Leaderboard

Nah I totally get your stance, I was just joking around. In isolation it’s minor, but it’s like the straw that broke the camels back. One of the many disappointments coming from village that don’t equal value for money with passes. I totally get it. Im not sure if he IS the one to blame, but it seems like an overhaul on Ops is the priority for Village to improve everyone’s experience. So maybe Bikash needs to go…

I mean you're both mis-reading the statement "another reason to not renew my pass" which suggests there are already other reasons contributing to the decision. In that lens, possibly reasonable. I stand by my view that the key holders received the value that they paid for, although not everything was promised, they haven't been ripped off or under-delivered on. It was a nice concept with a very flawed delivery and the company cannibalised its potential customers by having the paid TikTok program provide far more benefits with far less formality. At this point the only thing that interests me at Village is WOZ, and that isn't enough for me to consider purchasing a new OnePass (even with a shiny Oz coin and beating the price rise). We called for years for them to lift the prices because they were giving away the gate and capacity was terrible. It seems though that the thousands of cheap passes weren't the issue - it was the park's poor capacity, as we continue to see long queue times and poor experiences despite many people saying they no longer visit. For the past 15 years, i've held passes to both parks, renewed them annually when the time came, often not visiting for months at a time, but renewing was cheap enough that it didn't bother me if I only got there a few times a year. I happily let my membership renew with Village and didn't even use most of the night event tickets that were included with it some years (especially the years we had a young kid). Village have systematically alienated our family - long queues, poor service, high prices and ever increasing upcharges and i'm just done.

Baha yep I remember presenting that one too! Fun times!