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Dreamworld's Online Store

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Dreamworld has recently added an online store which can be accessed from their shopping outlets page. Currently the online store only sells food and beverages from Kenny's Chick n Wings (Dough Bros), Food Central and Barrels Smokehouse (Barrels Burger Bar), which must be picked up at the selected stores.

 

Yeah that's a miss IMO - Designing an online system for ordering is a good idea - but you need your regulars to be able to use it - one-off visitors might not use it if it requires sign-in or set up because they'll only be there once - whereas regulars will have it set up and use it every visit. 

I did like the way Top Golf QR code ordering was set up on a visit a few months back - it made it really easy to order another drink to the bay instead of hunting around for elusive service staff. Is the DW system anything like that?

51 minutes ago, DaptoFunlandGuy said:

I did like the way Top Golf QR code ordering was set up on a visit a few months back - it made it really easy to order another drink to the bay instead of hunting around for elusive service staff.

That should help the numbers a lot, because every time I've been I've found the staff to be MIA.  Made me think the service culture in Australia would make the model difficult to be viable.

The other bonus was you could pay on your phone, meaning the 'end of time' split bill scenario was much easier as everyone paying separately only had to pay their 'share' of the bay cost, rather than working out who ate what and how many beers each person had etc.

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