Theme Parks Reopening Post COVID-19

[Brad2912]

First DW visit post-closures right now. 
 

entry pretty seamless. 
 

headed for Sky Voyager first, line looked long but taking into account every second queue line closed and spacing figured it wasn’t really that bad. 2mins in queue and it’s closed due to technical difficulties. 
 

All good, that happens. Headed down to MDMC as its a big deal for my 7 year old. Staff member on entry, not open. “Technicians are running late today, will be open later on”. 
 

awesome. 
 

currently In the line for Escape from Madagascar - hoping for third time lucky...

[DaptoFunlandGuy]

No sticky-dots? 😮

[Brad2912]

17 minutes ago, AlexB said:

No sticky-dots? 😮

No sticky dots. Show that you have registered at the tent outside the lego store ramp, then head straight up to a sorter who directs you onto whichever booth/entry to go to. 

I’d say 3mins from crossing the zebra crossing from the carpark to being inside the park (granted I only had 2 people to register, and my iPhone pre-populated all the details) 

[DaptoFunlandGuy]

A tent! 😮 Whoa! Upgraded!

[Brad2912]

Shockwave with its 2 empty seats between groups is a nightmare... we already know how slow it is at the best of time, current cycle only has 10 people on it... 🤯

[Gold Coast Amusement Force]

Wait until you get to the giant drop @Brad2912. Three seat social distancing.

[Brad2912]

14 minutes ago, Gold Coast Amusement Force said:

Wait until you get to the giant drop @Brad2912. Three seat social distancing.

Thankfully won’t have to worry about that with my near 8 year old not able to ride it until he is 10 for some stupid reason. (Moreso stupid is the 10 year age restriction on Claw despite a 120cm height restriction... stupidity) 

[Naazon]

5 minutes ago, Brad2912 said:

Thankfully won’t have to worry about that with my near 8 year old not able to ride it until he is 10 for some stupid reason. (Moreso stupid is the 10 year age restriction on Claw despite a 120cm height restriction... stupidity) 

Wow... even Rivals has an age limit of 7 and the height is 130cm on that one. (my boy is 3cm off!)

[Brad2912]

28 minutes ago, Naazon said:

Wow... even Rivals has an age limit of 7 and the height is 130cm on that one. (my boy is 3cm off!)

Exactly, my son is 135cm so can go on Rivals. Yet can’t go on The Claw. 

[Brad2912]

Here’s a new one....

an ice cream in a regular cone costs an extra 40 cents than if you want it in a cup... 

[DaptoFunlandGuy]

Used to be asking for a cup was an exception, not the rule.

[Jdude95]

I guess waffle is more expensive than plastic 

[Gold Coast Amusement Force]

31 minutes ago, Jdude95 said:

I guess waffle is more expensive than plastic 

Shouldn't be an upcharge, should be an option.

[Gazza]

I always thought for every ice cream parlour ever its like:

-cup or wafer cone is standard,

-waffle cone is extra

 -dipped fancy cone is a bit more on top of that.

That said I always get cup, you don't want the intensity of nice ice cream weakened by a bland bit of waffle cone.

Edited September 24, 2020 by Gazza

[Vidgamer]

I just noticed White water world has changed their hours for Jan - March. They will now be open Friday/Saturday/Sunday in Feb and March. 

[Brad2912]

Movie world visit this afternoon. 
 

straight to WWF as it’s hot & very excited to see the improved/repaired effects.

meh.

yes the geysers is working now, which is great, as is the water towel leak 

BUT

- water trough at rock fall no functional 

- no noise effects or smoke effects at train bridge scene whatsoever 

- no Indian chant or any noise effects or any campfire smoke at the Indian teepee scene.

So it’s probably 2 steps forward, 2 steps back. 
 

the entirety of the lift hill Is pitch black, no lantern lights anymore, which I didn’t mind tbh... 

 

went for a second ride to see if maybe I got a busted timed run, but the same until....

 

turned the corner into the lift hill to see the boat before us was bottomed out/stopped pre-conveyer belt that takes you to the lift chain. We rammed into it and shunted it forward onto the conveyor. It wasn’t stacked as it was the first boat released post covid wipe down (we were second). 
we then stopped pre-conveyor, and the boat behind us rammed us forward onto the conveyor and up we went. Rounded the corner into the station only to shunt the boat in front again as the station was stacked. Boat behind us then shunted us. At this point there were some worried rice ops, some techs, heard something about turntable one. Our boat and the one behind were evacced off the side after waiting about 10mins as we couldn’t get up to the station. 
 

Got a “ride re-admission pass” for the trouble so  straight to the front of Scooby was a good reward for the experience...haha

Wristbands for DC Supervillians have also been removed, which I think is poor given more than half of the interactive scenes are inaccessible due to some work going on above the Capt Cold scene, which also blocks off the Joker/Harley, Luther & Grodd scenes. The Sinestro scene is also non-functional so having to pay for a wristband that only works on 2 scenes is just crap...

[Gold Coast Amusement Force]

Don't know if anyone has mentioned a few things

Green Room operates 10-4, Wedgie 4-5

Giant drop has 3 seat social distancing, Claw 2, Shockwave 2, Sky Voyager 2.

 

[themagician]

Why do they only have the wedgie operating for an hour? Why not do the usual 1 or 2 hour on, 1 or 2 hours off? 

[themagician]

Theme park capacity will be increasing from 50% to 75% from October 1. Great news, but I haven’t heard any of the parks reach the 50% capacity since reopening 

[Gold Coast Amusement Force]

10 hours ago, themagician said:

Why do they only have the wedgie operating for an hour? Why not do the usual 1 or 2 hour on, 1 or 2 hours off? 

Green room would be more popular is my guess

[Brendo88]

19 hours ago, Brad2912 said:

 

 

turned the corner into the lift hill to see the boat before us was bottomed out/stopped pre-conveyer belt that takes you to the lift chain. We rammed into it and shunted it forward onto the conveyor. It wasn’t stacked as it was the first boat released post covid wipe down (we were second). 
we then stopped pre-conveyor, and the boat behind us rammed us forward onto the conveyor and up we went. Rounded the corner into the station only to shunt the boat in front again as the station was stacked. Boat behind us then shunted us. At this point there were some worried rice ops, some techs, heard something about turntable one. Our boat and the one behind were evacced off the side after waiting about 10mins as we couldn’t get up to the station. 
 

 

The boats physically hit each other??? thats not good. 

Which lift are you talking about? the first smaller one after the station? I didn't think it was possible for there to be stacking as your first block section is the bottom of the first lift hill. Quite often you wait on the rubber conveyer for the boat in front to be far enough up the actual lift hill part before proceeding. 

[rappa]

It’s pretty standard for boats on flume rides to be able to bump each other when stacking up. They’re kind of designed around this on everything from original arrow log flumes through to splash mountain. 
 

 

As for park capacity. They haven’t been reaching their 50% cap but I feel a lot of that has to do with public concern on going out. After all the Gold Coast is pretty much at 100% occupancy so the people are here. 
Raising the cap will hopefully flow on to greater public confidence. 

[Jamberoo Fan]

Jamberoo Action Park started it's 2020/2021 season today. Apart from their 40th anniversary season celebrations, here are the new 2020/2021 season details, which are all COVID-19 related:

• Delayed construction of Grand Gorge Falls & Koala Kove
• Splash Out area still remains operational
• The Jamberoo Express & communal coin-operated barbeques non-operational until further notice. However, sanitised barbeques are available for rent for customers for $50 (up to 24 hours before your visit). Contact Jamberoo Action Park on 4236 0114 to make a booking for a barbeque.
• Celebrating their 40th anniversary season
• New Online Food Ordering Service
• Developed a COVID-19 Response & First Aid Procedure
• Pre-opening training and certification for employees
• Internal employee training will be conducted to ensure employees understand and feel confident in managing physical distancing and hygiene role aspects
• Scheduling employee breaks based on capacity limits of staff rooms
• Sanitising of shared employee equipment including personal flotation devices and radios upon each staff rotation
• Limiting employees in a utility vehicle or 2-person buggy to 1 person 
• Employees using gloves when conducting jobs that require interaction with high touch surfaces or objects such us rubbish pick-up & handling toboggans
• Currently, no season passes for sale this season
• 2020/2021 season passes still valid until 31 October 2020 inclusive. For Season Pass holders who no longer have their passcards, you must present ID to the Customer Service Officer at The Souvenir Shop & they will process a replacement card for you. The usual card replacement fee of $10 will apply to all cards needing replacement
• Capacity limit of 5000 guests (1 guest per 8 square metres)
• Jamberoo Action Park will incentivise the online purchase of tickets through discounts
• All guests will be required to provide their personal details including their full name and either email address or contact number
• For guests that purchase tickets together in one transaction, only one contact person will be required
• Guests will be encouraged to pay via contactless payment methods through the introduction of point of sale signage (plus see the new online food ordering service above)
• Implementing additional ticket scanners that will be utilised as demand requires
• Staffing to ensure an earlier than advertised opening is achievable should it be required
• Pavement signage will be implemented encouraging guests to adhere to social distancing and indicating the appropriate 1.5 metre spacing
• Additional signage reminding guests to stay home if they are feeling ill, maintain social distancing, avoid touching surfaces where possible, practice good personal hygiene & downloading the COVID-Safe App
• Hand hygiene units containing sanitiser will be available at bathrooms, attraction entry and exits, accessible building entrances to accessible buildings, food and retail outlets & locker stations
• All accessible buildings have capacity limits imposed based on 1 person per 4 square metres. This limit will be conveyed on signage at the entrance to each building
• Sun lounges & tables will be adequately spaced to adhere to & observe social distancing respectively
• Food & beverage outlet queue lines set-up through barriers with signage requesting that 1 person per order is present in the queue line
• Each table will have disinfectant wipes for guests to utilise before and after each use
• A Hygiene Marshall will be on duty at each food & beverage outlet
• Hand sanitiser will be sold for guest convenience at Surf Shack & The Souvenir Shop
• Attractions that have pools for recreational swimming (i.e. Billabong Beach, Outback Bay & Rapid River) will put in place capacity restrictions based on the 1 person per 4 square metre rule. This will be displayed at the entry to each attraction and monitored by Ride Attendants and Lifeguards
• Landscape Golf clubs and balls will be sanitised between use
• Guests will be asked to sanitise their hands before or after using applicable attractions including the Funnel Web. Perfect Storm, Banjo’s Billabong, Splash Out, Rapid River, Billabong Beach and The Taipan
• Guests will be provided with disinfectant wipes to sanitise their toboggan prior to use
• Guests utilising the same raft or vehicle on a ride must do so with members of the same household or a close contact
• Guests should only touch what they intend to purchase at Surf Shack & The Souvenir Shop and all purchases at those retail outlets are final until further notice
• The hourly cleaning schedule upgraded to include cleaning of other high touch surface areas including locker screens, chairlift chairs,  point of sale counters, change rooms and
  handles. This will be documented on a cleaning register & will be the responsibility of the contracted cleaning company (except in the case of chairlift chairs, which will be sanitised by ride attendants & point of sale counters, which will be sanitised by food & beverage attendants & retail attendants. The latter will also sanitise change rooms & handles)
• Daily sanitisation of huts, shelters, fences, railings, queuing barriers and ride personal belonging storage areas
• Weekly spot audits will be conducted and documented by Jamberoo Action Park Management
• Further emphasis of Jamberoo Action Park’s pre-existing Employee Assistance Program
• Review of current procedures to ensure tasks completed can adhere to social distancing

Conditions Of Entry updated to state guests & employees are not to enter the facility if they:

1. Have presented with flu-like symptoms (or a related illness) in the last 72 hours including but not limited to cough, fever, sore throat, fatigue, loss of sense of taste or smell, or shortness of breath;
2. Have been in contact with someone who tested positive to COVID-19 virus within the past two weeks;
3. Have been directed to self-isolate for a period which includes the day of visit; or
4. Have been tested for COVID-19 and are awaiting results.

In the case of employees, this will be confirmed by written acknowledgement at the beginning of each shift.

For more information, click these hyperlinks: Jamberoo Action Park COVID-Safe Plan & Frequently Asked Questions

Quote

It is noted that Jamberoo Action Park and other water based theme parks are unlike many other large gatherings and entertainment venues for the following reasons:

1. Guests move freely in Jamberoo Action Park, reducing exposure time.

 The Communicable Diseases Network of Australia (CDNA) defined close contacts of COVID-19 as

• face-to-face contact in any setting with a confirmed or probable case, for greater than 15 minutes cumulative over the course of a week, in the period extending from 48 hours before onset of symptoms in the confirmed or probable case, or
• sharing of a closed space with a confirmed or probable case for a prolonged period (e.g. more than 2 hours) in the period extending from 48 hours before onset of symptoms in the confirmed or probable case. Any areas of the park that may result in congregation (for example queue lines and food outlets) will have additional distancing measures in place.

The Chairlift, Toboggans, and The Jamberoo Express are the only attractions within Jamberoo Action Park that require guests to be within 1.5 metres for a period of time that is considered ‘close contact’.

2. A large percentage of attraction attendees are made up of family members and others who live in the same household and thus do not need to be physically distanced from each other.

3. Chlorine is utilised in all swimming pools to ensure chemicals remain within the guidelines provided by NSW Health. Chlorine is a natural disinfectant and will assist in keeping all team members and guests safe as they interact with the attractions and other high touch surfaces that are covered or immersed in chlorinated pool water.

Plus this new quote on their website:

Quote

Want quality entertainment in a natural setting where no two rides are ever the same?

Coming from the theme park with Banjo's Billabong & Billabong Beach, 2 gray-coloured Tornado ride elements on 2 separate rides (Funnel Web & The Perfect Storm) and possibly in the near future 2 8-lane racers (Surf Hill & Grand Gorge Falls) (but hopefully next season & with a planned closure of Surf Hill with hopeful replacement ride for it planned (hopefully the alpine coaster with an altered finish to finish where Surf Hill finishes)).

Edited September 26, 2020 by Jamberoo Fan

[Jamberoo Fan]

To add to the list in the previous post:

• Any other tickets that were unused in the 2019 - 20 season and re-issued/re-validated can also be used & they encourage holders of these tickets to use them at their soonest convenience.
• Offering a refundable booking option for e-ticket purchases this season. The refundable booking option is selected by default as part of the ticket purchase process, so it is up to the purchaser to actively un-select that if they choose not to purchase a refundable booking type ticket. It is completely your choice. If you think you might not be able to come to Jamberoo Action Park for some reason, please check the terms and conditions of choosing a refundable booking & consider if it might be a good option for you before completing your ticket purchase. Please note that without purchasing the refundable booking option, Jamberoo Action Park has a no-refunds, no-exchanges, no-extensions policy as stated in the terms and conditions agreed to by the customer before ticket purchase

Correction to previous post: 2019/2020 season passes still valid until 31 October 2020 inclusive.

Edited September 26, 2020 by Jamberoo Fan

[rappa]

Seems a very solid and reasonable plan hey have in place.