VIP Magic Pass Renewal 2014: Website not validating passes

[Nick]

Hi guys,

Tonight (31 July 2014) is the last night you can renew your VIP Magic Pass and get a free upgrade to Gold. Their website is currently not validating renewals (their fault/technical issue), which means that people are unable to renew tickets online and claim the offer.

If you've tried to renew your pass online, post in here.

I think they should extend the offer, considering the glitch. I'll post details from Village Roadshow Theme Parks / Themeparks.com.au as they come through.

Cheers,

Nick

[Brad2912]

I'm sure if the error is on their end (grab a screenshot of error message) and you contact them in the morning they'll honour the deal.

You know what they say about not leaving things to the last minute...

Edited July 31, 2014 by Brad2912

[melissakmh]

Hi there. I am also receiving an error message and have been trying to renew my passes since this afternoon.

I have emailed a screen shot of the error message to the Theme Parks contact on their website. I just hope they do honour the renewal deal as the problem seems to be at their end.

[westical]

I got an error after credit card payment, but it still went through and I received the email with the PDF. No validation regarding old pass either.