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Village Roadshow Theme Parks new operating hours

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Both Movie World and Sea World have reduced operating hours during the next off peak season

Movie World:

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Sea World:

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Interesting... At least tickets are only $99 for those days.

Edited by TV15

3 hours ago, themagician said:

Them staying open during the winter definitely seems to be a crowd pleaser

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Guarantee those 5 minute waits are an overstatement.

3 hours ago, New display name said:

@themagician People on every slide in winter, that's great, but why are we talking about Wet'n'Wild? Their winter operating hours haven't changed.

Because it's a village theme park that has off peak trading hours you unpeeled turnip. It just aligns all three parks to the same shorter hours, staff cutback mentality.

Ngl $99 for 5 and a bit hours of park that is best case scenario 75% open is a really bad value proposition compared to other entertainment options around the area.

It's obvious PE cost cutting that we should expect from village but I hope that people who arent annual pass holders dont fall for that pricing.

Edited by Baconjack

One thing's certain, every hour those gates stay shut is money Village isn't earning.

Why not keep the gates open and stagger ride operations, shops, and food outlets to match demand? You still reduce staffing costs, guest get value, guests can spend money in the park, and Village actually has a chance to make some revenue. One thing is certain: locked gates don't earn a single dollar.

What's next, MW going to open up a Night Market?

MW has routinely missed a great opportunities to do things that could pull a crowd after-hours. Village are a film distributor and operate movie theatres, but they don't have a proper movie theatre in the park - including one that could be hosting film festivals or red carpet premieres. They operate a dinner-show with Outback, but don't have a proper theatre restaurant in the park to do dinner shows or cabaret style shows - or even comedy shows. WnW used to have dive-in movies and they seemed popular, but SW and MW never really had an equivalent.

The park could have had a number of adult-oriented (or even family oriented) after hours spaces to keep people around or bring in new people on minimal staff, but they've never really done it.

  • Author

Hours have been updated again for Movie World

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Someone forgot to add full operating hours for the school holidays.

My biggest issue with the reduction in operating hours is that it doesn't go back to normal hours on Fridays/Weekend like Dreamworld. Also the way Movie World handles queues at closing is poor, Dreamworld is more lenient when it comes to this however it's probably due to lower visitation some days. Not good for the consumer. My annual pass has dropped 21% in value now, paying more for less.

13 hours ago, New display name said:

One thing's certain, every hour those gates stay shut is money Village isn't earning.

Why not keep the gates open and stagger ride operations, shops, and food outlets to match demand? You still reduce staffing costs, guest get value, guests can spend money in the park, and Village actually has a chance to make some revenue. One thing is certain: locked gates don't earn a single dollar.

What's next, MW going to open up a Night Market?

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11 hours ago, wikiverse said:

MW has routinely missed a great opportunities to do things that could pull a crowd after-hours. Village are a film distributor and operate movie theatres, but they don't have a proper movie theatre in the park - including one that could be hosting film festivals or red carpet premieres. They operate a dinner-show with Outback, but don't have a proper theatre restaurant in the park to do dinner shows or cabaret style shows - or even comedy shows. WnW used to have dive-in movies and they seemed popular, but SW and MW never really had an equivalent.

The park could have had a number of adult-oriented (or even family oriented) after hours spaces to keep people around or bring in new people on minimal staff, but they've never really done it.

I don't think a theme park should be having multiple screening spaces for film festivals, but I like the way of thinking. I would like to see them utilise their venues more 'after hours' but honestly i'd just prefer they traded longer during busier periods.

10 hours ago, TV15 said:

My annual pass has dropped 21% in value now, paying more for less.

Well - they can up the prices or lower the offering. Clearly the price-cuts we saw earlier in the year showed that they started to see lower sales at the higher price points, so now instead of dropping the price too much, they're playing with the offering - can they boost the value by adding more inclusions? can they cut costs by opening less hours?

Honestly - if WNW is showing virtually no wait for any attraction at 1pm, maybe they should just close it entirely in the winter.

@wikiverse Village once had plans to build up the nightlife side of the parks, but apart from Topgolf, nothing ever really came of it. They've mentioned wanting the tram line extended to the parks on numerous occasions, but that's a pipe dream.

MW could easily run its own shuttle bus service from Helensvale Station at night, just like DW ran its own buses from Brisbane and Surfers before public transport reached Coomera. Plenty of theme parks around the world do the same thing, so it's hardly a new concept and would be a simple way to improve access.

@TV15 It hasn't really lost value if you're still getting the same number of rides in a day because fewer people are choosing to visit MW. When the park was busy, Rivals regularly had 2 hour queues, but now you're lucky to see it hit an hour. I haven't waited more than 30 minutes on it in quite a while. There are probably a lot of people who share your mindset and feel like they're getting less, and even if that isn't the reality, that perception could still hurt future pass sales. The only thing that's happened is that staff, who are already on terrible wages, have had their hours cut, while the parks have reduced their own opportunities to generate revenue.

Edited by New display name

1 hour ago, New display name said:

@TV15 It hasn't really lost value if you're still getting the same number of rides in a day because fewer people are choosing to visit MW. When the park was busy, Rivals regularly had 2 hour queues, but now you're lucky to see it hit an hour. I haven't waited more than 30 minutes on it in quite a while. There are probably a lot of people who share your mindset and feel like they're getting less, and even if that isn't the reality, that perception could still hurt future pass sales. The only thing that's happened is that staff, who are already on terrible wages, have had their hours cut, while the parks have reduced their own opportunities to generate revenue.

See I think that's a flawed outlook. "The park doesn't have two hour queues, so we don't need as much time to do everything - so instead of letting you experience your favourite things more than once in the off peak period, let's close early \ open late."

You're still getting less. You're getting less time.

As for staff, yeah sure, it sucks. but the staff who have lost hours are casuals, and that is the nature of casual employment.

Only Village can determine whether the cost is worth the saving.

It isn’t a surprising move while I am mostly surprised about the lack of Friday to Sunday continuing to operate at normal hours, I am not surprised by the reduced overall hours as we have seen a pattern emerge over the past few weeks in the entertainment industry scaling down (countless musicals cutting their tours short) along with increased competition (Area 51, Dreamworld etc) in combination with this time of year generally being the least popular I think it was about time that we saw Village take this route.

I’m however curious as to if this will continue to happen every off peak time or if maybe we see this be mostly a winter time occurrence and similarly curious as to how Dreamworld will respond, could we see them reduce weekend hours as well? Maybe pause night markets during winter?

1 hour ago, Themepark Enthusist said:

Curious as to how Dreamworld will respond, could we see them reduce weekend hours as well? Maybe pause night markets during winter?

I doubt Dreamworld will do anything, they consistently get big crowds these days. When I was there during the line dancing recently, a staff member said it was the busiest night they’d ever had for Night Markets.

  • 3 months later...
  • Author

New hours through till end of April next year

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Looks to be reduced hours most weekdays with October having full hours on Friday, Saturday and Sundays. Usual full hours over peak December/January, with the park opening at 9:30 but rides not until 10. Then February through April is the reduced hours.

1 hour ago, TV15 said:

New hours through till end of April next year

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Heading to the Village parks in mid-December, first time in GC since 2022: was a bit worried the parks would be closing at 4 and I'd only be given 5.5 hours there. Glad to see at least it'll be 7 hours though for most of my visit

Landing in GC around 1 or something from what I last remember on the 10th, was planning to go to Sea World on day one but looks like that'll not be the case given it closes at 4 on that date. Still have the 11th-13th but bit annoying

  • Author
3 minutes ago, TBoy said:

Heading to the Village parks in mid-December, first time in GC since 2022: was a bit worried the parks would be closing at 4 and I'd only be given 5.5 hours there. Glad to see at least it'll be 7 hours though for most of my visit

Potentially longer depending on what days White Christmas is on this year.

4 hours ago, DaptoFunlandGuy said:

Say the line, @New display name !

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6 hours ago, TV15 said:

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What a confusing way to represent this info. They definitely need to find a different way to do it, like with a calendar! Funfields does it very well

https://www.funfields.com.au/open-dates-times/

6 hours ago, TV15 said:

Then February through April is the reduced hours.

Which means at this stage, they aren’t extending their hours for Easter, which is a terrible decision.

14 hours ago, themagician said:

Which means at this stage, they aren’t extending their hours for Easter, which is a terrible decision.

I'm sure they have years of data on visitation over the period. if the additional hours don't make them more money, why spend it? People come to the GC, they visit the parks regardless of the opening hours. This is just going to tank wait times and guest experience, but BGH will already have their ticket money.

I don't agree with this philosophy... but if its the most profitable angle, I can see why they're doing it.

14 hours ago, themagician said:

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I said all this when Skeet was banging on about Dreamworld's trading hours - seems kinda relevant now

On 31/01/2025 at 10:50 AM, DaptoFunlandGuy said:

How a business chooses to manage it's operating hours is up to them. Everything listed in the post above is a matter that can be checked with a little research by the guest before arriving. The park has made their hours very clear on website and socials.

<SNIP>

I understand dreamworld operating lower hours midweek outside of peak. if i were a local, i'd be a little annoyed - and personally I think they're missing out on the after school traffic - but i've also seen the after school population at Movie World and wondered how they afford the staffing bill - because most of those after school visitors weren't there to buy expensive ice cream. they were there to ride on an annual pass that cost nothing for a post-school visit. So i'm not sure if the economics work out to stay open for the possible ice cream purchases that probably won't come.

As for visiting the waterpark - i'm not privy to their finances, but again, you want them to be open for a 7 hour trading day for the possibility of capturing post-school trade for the last 2 hours. what a waste of 5 hours of labour (plus the pre-opening labour required). They've got the numbers, and they've decided it's not viable.

<SNIP>

Don't even start me on how the company with the 7-hour-trade-7-days-per-week parks and the non-seasonal waterpark is performing in the guest reviews space... because it isn't pretty.

On 07/10/2026 at 10:35 AM, TV15 said:

New hours through till end of April next year

Looks to be reduced hours most weekdays with October having full hours on Friday, Saturday and Sundays. Usual full hours over peak December/January, with the park opening at 9:30 but rides not until 10. Then February through April is the reduced hours.

How have heads not rolled at Village? I believe, these shit trading hours are completely self inflicted.

Edited by New display name

  • Popular Post

it's not just the hours either. I've seen two separate unrelated instances of their absolute contempt for the guest experience in recent months:

  • An annual pass, sold with a '12 month' photo pass. T&Cs said if the annual pass wasn't activated within 3 months it would start at the end of the 3 month period. The photo pass which was included with the annual pass stated it had to be activated within 3 months or it was void. An error on the passholder's part, but it's not an unreasonable assumption that inclusions sold with an annual pass would have similar validity rules. Guest services in park and over the phone had zero interest or empathy for the situation and were not empowered by the organisation to do anything to try to salvage the guest experience when they visited for the first time after the 3 month cut off. Both In-park guest services and the call centre provided an email address (but not the SAME email address) and one email address responded pretty much 'rules are rules' and closed the ticket. The other, after over a month, eventually came to the party and provided the guest with a photo pass that would last the remainder of the annual pass validity.

  • A family holidaying on the GC purchased 3-day tickets to Village (which requires the 3 days to be consecutive visits) and after visiting on day 1, two of the kids tested positive for Influenza-A. The mum tried reaching out to guest services to see if there was anything they could do with the tickets so that they could use them once the kids were feeling better \ not contagious and just got a flat out no. Again this came across as guest services were just not given any flexibility to try to plus the guest experience, and 'rules are rules' was the general vibe. This has only just happened so i'm not sure of the outcome of any email escalation the family may have done, but I did see this morning that Dreamworld has actually commented on the mum's social media post offering them two-day tickets to Dreamworld when the kids are feeling better.

Like i'm all for the park reducing hours if it isn't profitable to operate - especially in the off season. Dreamworld as been doing this for a while and almost nobody has had a problem with it. But you have to care about the guest experience, and that's the main difference here.

At this stage they're just making it so easy for Dreamworld to ride in like the white knight and save the day. Cutting back on events, removing entertainment, reducing hours and reducing the ability for guest services to... provide services to guests... - it's clear VR are slashing everything they can to save a buck.

The tables have absolutely turned on the GC, and Dreamworld is fast becoming the new top dog.

The reality is dw is handling their pr much much better and more dynamically than their competitor
Instead of long winded plans focus group and lengthly approval processes they seem to see something negative happening down the road and jump on facebook and use it to their advantage
They are 100% winning at PR

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